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SHIPPING * PAYMENTS ShippingORDERS RECEIVED BY 10:00AM EASTERN DAYLIGHT TIME MONDAY THROUGH FRIDAY EXCEPT FOR ON NATIONAL HOLIDAYS REQUIRE 24 TO 48 HOURS PROCESSING TIME BEFORE SHIPPING depending on the number of orders our shipping department receives each day, a ground shipping order could take up to 5 business days to ship. International orders and orders to U.S.A. Territories ship within 5 to 7 business days. We do not ship to the following countries: Russia, Switzerland, Italy, Germany and Australia*Free Ground Shipping Offer* Clothing gossip is currently offering free standard ground shipping on all merchandise purchases totaling $100.00 or more. This offer only qualifies for purchases shipped to the 48 contiguous United States. For International orders, orders outside of the 48 contiguous United States and faster shipping methods please select your preferred shipping choice, from the menu of choices during the checkout process. How is my order shipped? Clothing Gossip uses UPS (United Parcel Service) to ship your purchase to the U.S.A. and Canada. Please note that UPS (United Parcel Service) does not deliver packages to a P.O. Box, APO or FPO address. UPS DOES NOT DELIVER ON SATURDAY. Clothing Gossip also uses the USPS (United States Postal Service) to ship your purchase Internationally and to U.S.A. Territories.We are very discreet when it comes to shipping your order. You will receive your product either in a plain unmarked shipping box or in a box supplied by UPS or the USPS. Shipping Rates (UPS) GROUND to the 48 contiguous United States and Canada $12 (ORDERS RECEIVED BY 10:00AM EASTERN DAYLIGHT TIME MONDAY THROUGH FRIDAY EXCEPT FOR ON NATIONAL HOLIDAYS REQUIRE 1 TO 5 BUSINESS DAYS PROCESSING TIME BEFORE SHIPPING) (UPS) SECOND BUSINESS DAY DELIVERY to the 48 contiguous United States and Canada $29 (ORDERS RECEIVED BY 10:00AM EASTERN DAYLIGHT TIME MONDAY THROUGH FRIDAY EXCEPT FOR ON NATIONAL HOLIDAYS REQUIRE 24 TO 48 HOURS PROCESSING TIME BEFORE SHIPPING) (UPS) NEXT BUSINESS DAY DELIVERY to the 48 contiguous United States and Canada $39 (ORDERS RECEIVED BY 10:00AM EASTERN DAYLIGHT TIME MONDAY THROUGH FRIDAY EXCEPT FOR ON NATIONAL HOLIDAYS REQUIRE 24 TO 48 HOURS PROCESSING TIME BEFORE SHIPPING) (UPS) GROUND to Alaska $29 (ORDERS RECEIVED BY 10:00AM EASTERN DAYLIGHT TIME MONDAY THROUGH FRIDAY EXCEPT FOR ON NATIONAL HOLIDAYS REQUIRE 1 TO 5 BUSINESS DAYS PROCESSING TIME BEFORE SHIPPING) (UPS) SECOND BUSINESS DAY DELIVERY to Alaska and Hawaii $39 (ORDERS RECEIVED BY 10:00AM EASTERN DAYLIGHT TIME MONDAY THROUGH FRIDAY EXCEPT FOR ON NATIONAL HOLIDAYS REQUIRE 24 TO 48 HOURS PROCESSING TIME BEFORE SHIPPING) (UPS) NEXT BUSINESS DAY DELIVERY to Alaska and Hawaii $59 (ORDERS RECEIVED BY 10:00AM EASTERN DAYLIGHT TIME MONDAY THROUGH FRIDAY EXCEPT FOR ON NATIONAL HOLIDAYS REQUIRE 24 TO 48 HOURS PROCESSING TIME BEFORE SHIPPING) (USPS) United States Postal Service - International orders and U.S.A. Territories $59 (ORDERS RECEIVED BY 10:00AM EASTERN DAYLIGHT TIME MONDAY THROUGH FRIDAY EXCEPT FOR ON NATIONAL HOLIDAYS REQUIRE 5 TO 7 BUSINESS DAYS PROCESSING TIME BEFORE SHIPPING) Will I be able to track my order once it is shipped? Yes. Your tracking number will be automatically emailed to you on the day that your order has shipped, after 6:30pm Eastern Standard Time. That is when UPS and the USPS upload tracking number information for the day. Please give the tracking number that is emailed to you at least 24 hours for tracking information to show up on the UPS and the USPS websites. International Customs And Import Duties Your order may be subject to import duties, taxes, tariffs, customs charges, DDP, VAT, and the like, once your package reaches your country. It is your responsibility to pay for these charges. Clothing Gossip will not be responsible for paying these charges, and we will not bill you for such charges when you place your order. It is up to you and your responsibility only, to pay any required customs charges that your country requires you to pay, in order for you to receive your package. We regret that we cannot be held responsible for any packages that are confiscated by customs. Please be aware that your package may take between 1 week to 4 weeks, or longer to reach you, once your package is shipped. This can vary depending on the country the package is shipped to, as well as customs clearance and delivery to you. What if my package is lost after it has been delivered? Residential packages are left at the recipient’s door as no signature is required for residential deliveries. Clothing Gossip is not responsible for any lost packages after the delivery has been made. What do I do if I receive my order and the enclosed item(s) and the original carton is damaged? If your original package is received damaged, all claims must be reported immediately upon receipt of goods to the carrier in question. The original carton must be saved for inspection by the carrier with whom the claim must be made. Please contact the carrier in question and they will guide you through the claims process. PaymentsWhat payment terms can I use to pay for my order? You may pay for your order by credit card, by debit card, or electronic check. Clothing Gossip accepts Visa, Master Card, American Express and Discover Card. When paying by electronic check the funds must completely clear our bank account before your purchase order can begin to be processed. Typically, it takes 4 business days for your echeck to clear from your account to our account. What are your credit card payment policies? In order to protect all customers against potential fraud, the information you provide will be verified. In the course of such verification, the use of card authorization and fraud screening services will be used to verify that the credit card or debit card information as well as the address matches the information you supplied, and verification that the card has not been reported as lost or stolen will also be checked. An address is confirmed if the buyer’s credit card billing address matches his or her shipping address. (i.e., the address where you receive your credit card statement). Although the vast majority of unconfirmed addresses are not fraudulent, confirmed addresses is offered as an additional layer of fraud protection. Confirmed addresses help guard against stolen credit cards and identity theft.WE ONLY SHIP ORDERS TO THE NAME AND BILLING ADDRESS OF THE CREDIT CARD YOU ARE USING TO PROTECT AGAINST FRAUD. Can I cancel my order? You may request to cancel an order as long as your order has not already been processed, packaged or shipped, We will do our very best to stop your order at whatever stage it is in, assuming it has not already been shipped. If your purchase order has already been processed, packaged or shipped, then the cancellation will be considered as a merchandise return. Thus, (a) all restocking fees will apply. (b) If your package has already been shipped, then all shipping charges are not refundable. (c) If your package has already been shipped, please read our Returns and Exchanges Policy.
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